Returns & Exchanges
At SOLMAR, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items. If your new pieces don't fit perfectly or match your style, our simple exchange process ensures you find the look you love.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging with all SOLMAR tags attached and include the printed return authorization slip inside the box.
- 3.Ship It Back
Attach the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will issue a refund to your original payment method or ship your exchange within 5-7 business days.